"I commute daily to our Reddish office, with occasional trips to head office for training sessions.
"Every morning starts with a fresh coffee and a structured to-do list. My immediate priority is tackling urgent emails to ensure high-priority tasks move forward without delay.
"On any given day, I might be reaching out to clients about contract options, aligning with internal teams on live tenders, or resolving varied inquiries. Because I collaborate with every department across the business, I constantly switch gears - and that variety is what keeps the role engaging.
“A big part of my role is making sure we deliver against our contractual requirements, while also helping to shape the business through our tender submissions.
“Tenders give us an important opportunity to demonstrate not only the quality of our products and services, but the wider value DP Medical creates for customers, communities and the environment.
“That wider impact has become an increasingly important part of my work through the development of our Social Value Plan. It brings together activity from across the company, including our support for healthcare and education projects, charitable partnerships, employee volunteering, staff-led fundraising, investment in our people and steps to reduce our environmental impact.
“It has been really rewarding to help bring that work into one clear plan and ensure our commitments are reflected in tenders and client partnerships. Our social value activity includes supporting international healthcare missions with specialist equipment, partnering with specialist schools to fund accessible technology and giving colleagues dedicated time to volunteer for community causes.
“In 2026, DP Medical committed more than 40 days of company time to volunteering through partnerships with Sheffield Children’s Hospital Charity and the Surrey Hills Society. Colleagues have also supported causes close to their hearts through challenges in the last twelve months including the Berlin Marathon and triathlons, with the company putting formal support behind employee-led fundraising.
“For me, it’s all about making sure the good work happening across DP Medical is structured, measurable and fully integrated into how we operate. It also means we can communicate our commitments clearly and show customers how working with us can create value beyond the delivery of a contract. As a certified B Corp® that’s really important to us.
"By the time I pack up, I’ve usually bounced between client negotiations, tender strategy, contract reviews, and social value planning. It’s a fast-paced mix, but every task connects back to the core mission: delivering for our customers while advancing DP Medical as a responsible, forward-thinking organisation."